IT SUPPORT

HDS IT Support Services

Pro-active support services to provide fast and effective resolution to issues. With HDS’s Support services, you can be sure that IT issues will be dealt with quickly and efficiently by our expert engineers 24 hours a day, 7 days a week, 365 days a year.

Knowing you have good support from our experienced IT specialists in place is essential to your business. Businesses today need IT in order to operate effectively. If your IT goes down and you are not able to get it fixed quickly, you can damage your customer relations, lose orders and potentially tarnish your reputation.

When it comes to IT support, Auckland businesses have plenty of choice. It is important, though, to make the right choice. HDS offers specialised, managed IT Support for small and medium sized businesses. We understand how important IT is and we want to provide the IT Infrastructure which can drive your business on to the next level.

 

How We Deliver Support

We concentrate on keeping businesses going. We understand that without IT, you don’t have a business. We are not just about fire-fighting when problems happen. We take a tactical approach to develop the kind of reliable IT infrastructure that can help to drive business growth.

We know that you need your IT to run as smoothly as possible – what seems the most insignificant of IT problems can prevent your staff from achieving their targets. In the vast majority of cases, we’ll be able to fix the problems you report quickly via remote support. When you encounter problems that require more in-depth investigation, we’ll send out our on-site engineers, for the quickest, most efficient and most professional resolution to your issue.

We have an experienced, multi-platform certified group of engineers that have helped make our business a success. IT support is not an optional extra, but a modern business essential. Choose a company that can understand the ins and outs of not just your IT systems, but how keeping them running at the optimum level contributes to your business as a whole.

 

We Give Support tailored to your business

At HDS, we work with businesses of all sizes to help them work better. We look at IT infrastructure across the business to find the areas where improvements can be made. Every business function relies on IT to work. Choosing a business IT support provider is an important decision and we are certain that if you choose HDS, you will experience flawless IT systems that can drive your business forward.

Our support services are designed to work to meet the needs of the modern business. Call or email us now to find out more and discuss the needs of your business.

 

HDS IT Support Service List

Services We Offer:

• Small Business IT Support
• IT Support in Auckland
• Enterprise-sized Business IT Support
• Retainer and Token-Based Support
• Pay as You Go Support
• Apple Devices Support
• IT Support for Free
• Maintenance Agreements
• Service Level Agreements
• IT Helpdesk